Terms and Conditions

Use of this website is governed by these Terms and Conditions and you agree to be bound by them each time you access the website.

The material on this web site is provided purely for your information. SharpCV may make alterations to the website at anytime. You will be deemed to accept such alterations when you next use the website following any such alteration.

The information on this web site is updated from time to time. Whilst SharpCV has made every effort to ensure the accuracy and completeness of information on this website, SharpCV makes no representations or warranties whatsoever, express or implied, as to the quality, accuracy or completeness of such information.

SharpCV may without notice modify, suspend or discontinue the website or any part of it at any time without any liability to you or any third party.

To the full extent permitted by law, SharpCV accepts no liability in contract, tort or otherwise (including liability for negligence), for loss or damage of any kind including without limitation, direct or indirect loss or damage, loss of business, revenue or profits, corruption or destruction of data, or any other consequential loss or damage arising out of your use or inability to use the website or in connection with any computer virus or system failure and SharpCV excludes any such liability even if SharpCV is expressly advised of the possibility of such damage or loss.

You will indemnify SharpCV against all costs, losses, expenses or other liabilities incurred by SharpCV arising from the use of the website by you.

This contract is written with the sole jurisdiction of the English courts and according to English Law.

These Terms and Conditions apply to SharpCV.com and SharpCV.co.uk websites. Your use of these websites is subject to the following terms and conditions, which you are deemed to have accepted each time you visit these sites.

Advance Payment

All payments are taken in advance of work undertaken on your behalf. As a result, those who use credit/debit cards or cheques for payment please note that your card will be debited/cheque banked prior to us starting work on your service. This is to ensure that your card is valid and that there is sufficient funds/credit in the account to pay SharpCV.

Your first appointment will normally be delivered within 7 working days of payment being received with your CV delivered up to 7 working days after your appointment. Subsequent revisions will be delivered up to 7 working days after you have detailed the revisions you would like made. 

If your cheque/credit/debit card is not honoured by your bank/card issuer then your order will be suspended and the following conditions will apply: An invoice will be dispatched to you requesting payment for the full amount; you must send payment (as detailed on the invoice) in full within 14 days from the date on the invoice or the order will be cancelled. Once payment is received a new appointment will be made to deliver your service.

Cancellations

All Services can be cancelled with full refund up to 7 working days after purchase without reason by the consumer except where the consumer has agreed to the service starting before the 7 working day cooling off period.

If you have placed an order via telephone and made an appointment that you subsequently wish to cancel the following cancellation rules apply:

Cancellation up to 7 working days following your order and prior to the service being commenced, a full refund will be granted.

Cancellation at least 5 working days prior to the service being commenced, 20% will be deducted from the refund.

Cancellation at least 3 working days prior to the service being commenced, 40% will be deduced from the refund.

Cancellation at least 2 working days prior to the service being commenced, 60% will be deducted from the refund.

Cancellation at least 1 working day prior to the service being commenced, 75% will be deduced from the refund.

Cancellation within 1 working day of the service being delivered will result in no refund being given.

Due to the level of research and preparation which takes place before an appointment, service for telephone orders will commence from the time you book your appointment and/or send in your materials to us - Not the day of the appointment itself.

All Refunds will be returned to the customer within 30 days of Cancellation.

Missed Telephone Appointments

Where a Telephone appointment is made for a consultation between a SharpCV Consultant and yourself, and you are late and/or miss the appointment set, you will be deemed to have forfeited your right to a consultation, and no refund will be made. 

Missed Face to Face Appointments

Where a Face to Face appointment is made in an office location around the UK with a SharpCV Consultant and yourself, and you are late and/or miss the appointment you will be deemed to have forfeited your right to a consultation, and no refund will be made.